Connect+ Bot for Slack - Privacy Policy

Reward Gateway (UK) Ltd, Reward Gateway Pty Ltd, Reward Gateway (USA) Inc and their affiliates (“we”, “us” or “our”) are committed to protecting and respecting your privacy.

This Privacy Notice (“Notice”) sets out the basis on which any personal data we collect from you in connection with your use of our Connect+ Bot offered through Slack (the “Bot“) in connection with our related services (“Service“).

The Bot allows you to send and receive employee recognition on the Service using Slack and this Notice explains the specific information it collects. If you would like to understand how your account information is used in detail and other information we collect please read the Service’s Privacy Notice.

The Type of Information We Collect From you and How We Use It

The only additional information collected when using the Bot is your Slack identifier. This is collected to link your Slack account to your account on the Service.

All other activity of the Bot is based on the existing account data we hold.

You can uninstall the Bot in the same way you would uninstall other bots connected to Slack.

Technical Information

We will automatically collect information about the times and dates of your interaction with the Bot, details of response times and any errors that occurred.

We will also collect data from the device and application that you use to access our Services, including your IP address (from which we may infer your geographic location), login information and browser type.

We will use the above information for internal operations, including troubleshooting, data analysis, testing, research and statistical purposes, and as part of our efforts to keep the Service safe and secure.

Disclosures of your Information

We share information with service providers to help us to provide the Bot and Services, and where we are legally required to do so.

When we share information with our service providers, it’s only for the purposes outlined in the Service’s Privacy Notice and not for their independent use.

Transfers of your Information

Some of these service providers listed in the Service’s Privacy Notice may be based outside of your country and your personal information may therefore be transferred to or accessed from outside of where the data protection laws may differ.

We will take all steps reasonably necessary to ensure that your data is treated securely in these cases and remain fully accountable for these transfers.

Storage of your information

We will retain logs of your interaction with the Bot for 90 days.

Your uses of the Bot, including any employee recognition sent or received, personal account information and the technical information we also collect are stored according to the Service’s Privacy Notice.

Your Rights

If you have a question or complaint about how your information is being handled by us, our affiliates or contracted service providers, please contact us using the contact details below or the details provided in the Service’s Privacy Notice.

Changes to this notice

Any changes we make to this Notice in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to the Notice.

Contacting Us

If you have any queries, comments or requests regarding this Notice, the Service’s Privacy Notice, or you would like to exercise any of your rights set out above, or contact our Data Protection Team, you can contact by email at privacy-requests@rewardgateway.net